Report a Repair
Amco Management
Amco Management

Report a repair

For residential tenants only. Repairs are reported on PropertyFile.

You must use PropertyFile

All repairs must be reported on PropertyFile.

We cannot accept repairs reported by email, text message, WhatsApp, social media or this website’s contact form.

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Only for homes we rent to you

PropertyFile is for residential tenants. That means you rent a house or a flat from us.

Do you rent a shop, office or business unit? Commercial repairs work differently.

Do you have a PropertyFile login?

Yes, I have a login

  1. 1Log in to PropertyFile.
  2. 2Report your repair. Add photos if you can.
  3. 3Check PropertyFile for updates on your repair.
Log in to PropertyFile

No, I do not have a login

You need an invite from us to make a login. You cannot sign up without an invite.

Did we send you an invite already?

Look for an email from PropertyFile. Check your junk or spam folder too. Open the link in that email to make your login.

I never got an invite

Ask for a PropertyFile invite

Use this form only if you have never received an invite.

What happens next

  1. 1You send this form.
  2. 2Our team checks your details.
  3. 3We email you an invite to PropertyFile.
  4. 4You open the invite and make your login.
  5. 5You report your repair on PropertyFile.

This form does not report a repair. It only asks for your invite.

Your email must be correct. We send the invite to this email. Please type it carefully, two times. You cannot copy or paste it.

The button works when both email addresses match.

You really cannot use PropertyFile?

If you are not able to use PropertyFile at all, call our office. We will help you.

Mon–Thu 9:00 AM – 5:30 PM · Fri 9:00 AM – 5:30 PM*

0161 773 3978

If someone is in danger, or there is a fire, gas leak or major flood, call the emergency services first.

Renting a commercial unit? Report a commercial repair